对于从事与客人打交道的工作人员来说,学会表达一些基本的英语用语可以帮助我们与客人更好地进行沟通。下面,让我们一起来学习一些常见的客人英语用语吧!
1. 欢迎(Welcome)
欢迎客人入住,可以用语句:Welcome to our hotel!
2. 询问需求(Asking Needs)
询问客人的需求,可以用语句:How may I assist you? 或 What can I do for you? 或 May I help you?
3. 带路(Show the Way)
带客人去房间,可以用语句:Let me show you to your room.
4. 餐厅预订(Restaurant Reservation)
为客人预订餐厅,可以用语句:Would you like me to make a reservation for you? 或者 Do you need me to book a table for you?
5. 感谢(Thank you)
感谢客人入住,可以用语句:Thank you for staying with us!